Document Properties
Kbid
2987C6
Last Modified
13-Jan-2023
Added to KB
19-May-2021
Public Access
Everyone
Status
Online
Doc Type
Guidelines
Product
ICM 7.10
Guide - 7.10.32.0 Contact Us E-Mail

Table of Contents


Introduction

Note

This migration guide applies for 7.10.26.11-LTS as well.

Both storefront implementations Intershop Responsive Starter Store and PWA contain a "Contact Us" page. This page allows customers to get in contact with the shop owner. All information entered will be processed and sent out as e-mail. The e-mail addresses involved can be configured using channel preferences.

In the past the preference "E-mail From Address" did not reflect the email's sender address. Instead the customer's e-mail address which was entered in the form was used in the mail coming from the system. This can lead to technical issues sending the e-mail to all recipients.

Migration

Both out of the box e-mail templates:

  • a_storefront/app_sf_headless_emails/staticfiles/cartridge/templates/default/email/contact/EmailContactUs.isml
  • a_storefront/sld_ch_sf_base/staticfiles/cartridge/templates/default/email/contact/EmailContactUs.isml

had to be adapted to avoid wrong values to be displayed to the customer.

Before - EmailContactUs.isml
<td>
	<istext key="email.contactus.email.label" />
</td>
<td>
	<isprint value="#MailFrom#">
</td>


After - EmailContactUs.isml
<td>
	<istext key="email.contactus.email.label" />
</td>
<td>
	<isprint value="#SenderEmail#">
</td>
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