Introduction

The Intershop Commerce Platform is a comprehensive system for digital commerce that incorporates essential B2B and B2C e-commerce functionalities, as well as AI-driven search and recommendations, PIM, CMS, order management, low-code integration, and a centralized data hub for AI and BI. It enables users to create unique customer experiences. It is based on a modern, service-based, API-first, cloud-native architecture and supports both headless and traditional commerce scenarios. Intershop provides the customer with the applications, infrastructure, and service operations for running the Intershop Commerce Platform.

The following documents describe the concepts of the Intershop Commerce Platform and also give guidelines on how projects are customized and operated.

References

Topic/Application	Documentation
General	Overview - Getting Started with Intershop Commerce Platform
Progressive Web App	Overview - Intershop Progressive Web App GitHub - intershop/intershop-pwa: Intershop Progressive Web App
Customer Engagement Center	Overview - Customer Engagement Center User Manual: https://docs.intershop.com/iap/olh/cec/en/
Intershop Commerce Management	Overview - Intershop Commerce Management User Manual: https://docs.intershop.com/icm/latest/olh/icm/en/
Content	Overview - Web Content Management User Manual: https://docs.intershop.com/icm/latest/olh/icm/en/content_management/topic_content_management.html
Products	Overview - Product Information User Manual: https://docs.intershop.com/icm/latest/olh/icm/en/catalogs_products/catalogs_and_products.html
Customer	Overview - Customers User Manual: https://docs.intershop.com/icm/latest/olh/icm/en/customer_management/customer_management.html
Commerce	Overview - Commerce Management User Manual: https://docs.intershop.com/icm/latest/olh/icm/en/orders_fulfillment/orders_and_fulfillment.html
SPARQUE.AI Search and Recommendations	Overview - Search and Recommendations (SPARQUE.AI) User Manual: https://docs.sparque.ai/
Business Data Hub	Overview - BI Data Hub Service
Order Management	Overview - Intershop Order Management User Manual: https://docs.intershop.com/iom/5.1/olh/omt/en/index.html
Low Code Integration Hub	Overview - Intershop Integration Hub
Other	Overview - Intershop Commerce Platform DevOps Overview - Deep Dive

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

Table of Contents

Introduction

References