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Related Documents
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Overview - Experience Management
Document Properties
Kbid
P27808
Last Modified
08-Jul-2021
Added to KB
20-Jul-2016
Public Access
Everyone
Status
Online
Doc Type
Guidelines, Concepts & Cookbooks
Product
  • ICM 7.7
  • ICM 7.8
  • ICM 7.9
  • ICM 7.10
⋮

Overview - Experience Management

https://support.intershop.com/kb/P27808
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Table of Contents

Product Version

7.0

Product To Version


Status

final

1 Introduction

The present page serves as an overview for the topic. All available documents for the topic can be found here.

1.1 About the Topic

Experience management is the collection of processes a merchant uses to track, oversee and organize all interactions with customers during their relationship. With Intershop Commerce Management, this includes marketing features like A/B tests or promotions as well as web content management, media asset management, SEO and others.


2 Overview

TitleLastmodifiedvalid fromvalid to
Concept - AB Testing2020/07/15 16:58:297.5
Concept - AB Testing (7.4 - 7.4 CI)2020/06/16 18:02:367.47.4.6
Concept - AB Testing (valid to 7.3)2020/06/16 17:57:546.67.3
Concept - Campaigns2020/06/23 14:32:187.5
Concept - Campaigns (valid to 7.4)2020/06/23 14:32:046.57.4
Concept - Cashback2020/03/18 14:37:077.10
Concept - CMS - Call Parameters2020/02/04 09:34:436.6
Concept - CMS - Completeness Checks2020/02/04 09:34:447.3 
Concept - CMS - Content Entry Points2020/02/04 09:34:457.6 
Concept - CMS - Content Entry Points (valid to 7.5)2020/02/04 09:34:466.67.5
Concept - CMS - Content Sharing2020/02/04 09:34:467.5 
Concept - CMS - Content Sharing 7.42020/02/04 09:34:477.4 7.4
Concept - CMS - Content Templating2020/02/04 09:34:476.6 
Concept - CMS - Introduction2020/02/04 09:34:486.6 
Concept - CMS - Overview2020/02/04 09:34:497.6

Concept - CMS - Overview (7.1 - 7.2)2020/02/04 09:34:497.17.2
Concept - CMS - Overview (7.4 - 7.5)2020/02/04 09:34:507.47.5
Concept - CMS - Overview (valid to 7.3)2020/02/04 09:34:507.37.3
Concept - CMS - Pagelets2020/02/04 09:34:516.6 
Concept - CMS - View Context2020/02/04 09:34:517.6 
Concept - CMS - View Contexts (valid to 7.5)2020/02/04 09:34:527.17.5
Concept - Image Framework2020/09/11 11:20:517.10
Concept - Image Framework (7.5 - 7.10.15)2020/02/04 10:04:287.5 7.10
Concept - Image Framework (valid to 7.4)2020/02/04 10:04:296.77.4
Concept - Language-Specific and Region-Specific URLs2020/02/04 09:45:317.7
Concept - Promotion - Customer Segments Assignment2020/02/03 15:58:217.5 
Concept - Promotion Actions2020/02/03 15:58:227.7
Concept - Promotion Actions (valid to 7.6)2020/02/03 15:58:226.87.6
Concept - Promotion Activation Status and Accessibility2020/02/03 15:58:237.9 
Concept - Promotion Budget2020/02/03 15:58:236.8 
Concept - Promotion Codes2020/02/03 15:58:247.9
Concept - Promotion Codes (valid to 7.8)2020/02/03 15:58:246.87.8
Concept - Promotion Conditions2020/02/03 15:58:247.6 
Concept - Promotion Conditions (valid to 7.5)2020/02/03 15:58:256.87.5
Concept - Promotion Custom Parameter Passing2020/02/03 15:58:257.4 
Concept - Promotion Dynamic Message2020/02/03 15:58:266.8 
Concept - Promotion Inclusions and Exclusions2020/02/03 15:58:267.6 
Concept - Promotion Inclusions and Exclusions (valid to 7.5)2020/02/03 15:58:266.87.5
Concept - Promotion Priority and Combination2021/07/14 15:23:586.8
Concept - Promotion User Group Cache2020/02/03 15:58:277.4 
Concept - Promotion Validation2020/02/03 15:58:277.9 
Concept - Promotion Validity Expiration2020/02/03 15:58:287.4 
Concept - Recommendation2020/02/03 16:04:497.4
Concept - Recommendation (valid to 7.3)2020/02/03 16:03:547.07.3
Concept - Search Services2020/02/06 16:46:426.7
Concept - URL Handling (6.7 - 7.2)2020/02/04 09:45:336.77.2
Concept - URL Handling (valid to 7.7)2020/08/18 13:56:057.47.7
Concept - URL Handling 7.32020/02/04 09:45:337.37.3
Concept - URL Rewriting (7.8 - 7.10.3)2020/02/04 09:45:347.87.10.3
Concept - URL Rewriting (from 7.10.5)2021/04/20 17:02:127.10
Concept - XML Sitemaps2020/11/25 14:58:147.6
Concept - XML Sitemaps (6.8 - 7.5)2020/02/04 09:45:356.87.5
Cookbook - Promotions2021/02/18 01:23:047.8
Cookbook - AB Testing2021/06/23 17:13:287.4
Cookbook - AB Testing (valid to 7.3)2020/06/16 18:02:316.67.3
Cookbook - Cashback2020/02/14 11:11:477.10
Cookbook - Cloudinary Image Server2021/06/02 10:56:277.10.31
Cookbook - CMS2021/01/05 13:08:347.10
Cookbook - CMS (7.1 - 7.3)2020/02/04 09:34:547.17.3
Cookbook - CMS (7.4 - 7.4 CI)2020/02/04 09:34:557.47.4.6
Cookbook - CMS (7.5 - 7.7)2020/02/04 09:34:557.57.7
Cookbook - CMS (7.8 - 7.9)2021/01/05 12:46:527.87.9
Cookbook - Content Search Configuration2020/02/04 09:42:047.4 
Cookbook - Image Framework2020/02/12 14:50:317.10
Cookbook - Image Framework (7.6 - 7.10.15)2020/02/04 10:04:307.67.10
Cookbook - Image Framework (valid to 7.5)2020/02/04 10:04:316.77.5
Cookbook - Product Search Configuration2020/02/04 09:42:057.8 
Cookbook - Product Search Configuration (valid to 7.7)2020/02/04 09:42:057.47.7
Cookbook - Profanity Check Configuration2020/06/23 12:44:526.5
Cookbook - Promotion Activation Status and Accessibility2020/02/03 15:58:297.9 
Cookbook - Promotion Validation2020/02/03 15:58:297.9 
Cookbook - Promotions (valid to 7.3)2020/02/03 15:58:306.77.3
Cookbook - Promotions (valid to 7.7)2020/02/03 15:58:307.47.7
Cookbook - Prudsys2020/02/03 16:03:557.4 
Cookbook - Prudsys (valid to 7.3)2020/02/03 16:03:557.07.3
Cookbook - Recommendation2020/02/03 16:03:557.4 
Cookbook - Recommendation (valid to 7.3)2020/02/03 16:03:567.07.3
Cookbook - Search2020/02/04 09:42:067.9
Cookbook - Search (valid to 7.8)2020/02/04 09:42:066.77.8
Cookbook - URL Handling (6.7 - 7.2)2020/02/04 09:45:366.77.2
Cookbook - URL Handling (valid to 7.7)2020/08/17 11:30:347.47.7
Cookbook - URL Handling 7.32020/05/12 11:13:347.37.3
Cookbook - URL Rewriting2020/08/13 15:30:057.10
Cookbook - URL Rewriting (7.8 - 7.9)2020/02/04 09:45:387.87.9
Cookbook - XML Sitemaps2020/02/04 09:45:396.8 
Guide - Cloudinary Image Server2021/06/02 10:57:577.10
Guide - Migration Solr4 to SolrCloud Adapter2021/08/02 18:19:347.10
Guide - Search Suggest Index Types2020/02/04 09:42:077.10 
Guide - SIS Solr Logging2020/02/04 09:42:087.0 
Guide - Solr Replication2020/05/06 11:07:457.9
Public Release Note - Solr4 Search Service Adapter2021/06/30 10:11:467.107.10
Public Release Note - SolrCloud Search Service Adapter 12020/11/10 11:22:327.97.10
Public Release Note - SolrCloud Search Service Adapter 22021/06/03 16:57:467.10
Public Release Note - SolrCloud Search Service Adapter 32021/08/02 16:47:147.10.31
Support Article - Accessibility in an Online Shop2021/07/08 15:13:447.10
Support Article - Add a Cookie Banner to the Storefront2021/02/10 15:16:477.10
Support Article - Add a new Salutation2021/07/08 14:22:387.0
Support Article - Change the Default E-Mail Sender2019/04/11 09:57:457.4
Support Article - Create and Import Geoobjects for the German Region2019/04/11 09:57:507.07.5
Support Article - Creating a Simple Blog Functionality by Using Standard Intershop CMS2020/10/12 12:56:487.6
Support Article - Debug High CPU Load Issues Caused by URL Rewrite Rules2019/04/11 09:57:517.0
Support Article - Enable the WYSIWYG HTML Editor in Back Office Instead of Standard Text Editor2019/04/11 09:57:587.07.8
Support Article - Exclude Content From Search Results2021/07/01 13:12:417.8
Support Article - How Promotions can Affect the Performance of Your Online Shop2019/09/26 09:58:257.9
Support Article - Register a New E-Mail Marketing Provider2021/07/09 14:00:137.5
Support Article - Solr Rebuild Search Index and Import Process Chains Operations Will Generate out of Memory Errors2021/07/09 14:00:207.67.9
Support Article – Use HTML Color Codes to Display Color Swatches for Variation Products2021/07/09 14:00:307.7
Wireframes - GDPR2020/06/23 12:16:597.97.9
Wireframes - Payment Service Connector Klarna2020/06/23 12:16:597.47.5
Wireframes - Payment Service Connector PAYONE2020/06/23 12:16:597.8
Wireframes - Reference Application ICM 7.102020/06/23 12:17:007.107.10
Wireframes - Reference Application ICM 7.4 and 7.4 CI2020/06/23 12:17:007.47.4.6
Wireframes - Reference Application ICM 7.52020/06/23 12:17:007.57.5
Wireframes - Reference Application ICM 7.62020/06/23 12:17:007.67.6
Wireframes - Reference Application ICM 7.72020/06/23 12:17:007.77.7
Wireframes - Reference Application ICM 7.82020/06/23 12:17:007.87.8
Wireframes - Reference Application ICM 7.92020/06/23 12:16:107.97.9

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The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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