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Introduction
The present page serves as an overview for the topic. All available documents for the topic can be found here.
About the Topic
Transaction Management
In general, transaction management refers to features for organizing, processing and supporting all shopping-related transactions done by customer-xs in the storefront. With Intershop 7/Intershop Commerce Management, this includes, among others
- basket calculation
- shopping cart handling and checkout
- order-x handling
- payment
- shipping
Cart
A shopping cart in an online shop is a virtual basket where the customers collect the products they want to buy. Depending on the online shop, the shopping cart offers different features, like changing the quantity of products, deleting products from the shopping cart, redeeming coupons, starting the checkout.
Checkout
In e-commerce the checkout process reflects the steps that have to be performed to place an order-x. All data needed to fulfill the order have to be provided by the customer-x.
The main steps are:
- selecting products
- providing an address for invoicing and delivery
- selecting a payment method and a delivery method
- acceptance of legal terms and conditions
Overview
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.