Document Properties
Kbid
2E9495
Last Modified
23-Aug-2023
Added to KB
09-Jul-2020
Public Access
Everyone
Status
Online
Doc Type
References
Product
  • ICM 7.10
  • ICM 11
Job - Send Abandoned Basket Messages

Name

Send Abandoned Basket Messages

Domain

SLDSystem

Job Dependencies

Cleanup Outdated Baskets

AcquiredResources

none

Cartridge

sld_system_app

Pipeline

SendAbandonedBasketMessagesJob-Start

Affected Domain Objects

Basket

Affected Tables


Stored Procedure


Default State

Disabled

Is Site Specific

False

Edit State

Globally Enabled

Live State

Globally Enabled

Description

Checks for abandoned baskets and forces the e-mail marketing provider to send out messages to the basket owners.

This job does not work with the standard newsletter subscription service described in Concept - E-Mail Marketing / Newsletter Subscription, because the standard does not implement the Send Abandoned Basket Messages feature. It only works if there is a custom e-mail marketing service which also supports abandoned basket messages (See Cookbook - E-Mail Marketing / Newsletter Subscription).

Product Version

7.0

Product To Version


Status

Scheduling

What Happens Switched Off

Abandoned basket messages are not sent.

Trouble Shooting

Comments

Depends on how often and when abandoned basket messages shall be sent.

Disclaimer
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.
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