Document Properties
Kbid2H9104
Last Modified07-May-2019
Added to KB07-May-2019
Public AccessEveryone
StatusOnline
Doc TypeSupport Articles
Product
  • ICM 7.6
  • ICM 7.7
  • ICM 7.8
  • ICM 7.9
  • ICM 7.10

Support Article - Intershop Management Interfaces

Product Version

7.0

Product To Version


Status

final

1 Introduction

This article will give you an overview of all relevant Management Interfaces that you can access with Intershop Commerce Suite.

Generally, all of our interfaces are web front applications and run in any standard web browser.

1.1 References

2 Intershop Commerce Suite Interfaces

InterfaceAccess

Commerce Management (P)

The Commerce Management (or Commerce management application) is the main business application of the Intershop Commerce Management. As the primary business management tool it allows for business-relevant tasks, like product and catalog management, content management, shop application management, promotion and campaign management, etc.

The organization structure consists of different levels such as organization, channel and application. With the DropDown Icon in the upper right corner of the Commerce Management, you can easily access each of these levels.

  • Organization Level:

The organization is a corporate actor in Intershop Commerce Management. It can refer to the sales organization (owner or "root" organization) or a partner and represents their corresponding (top-level) management context.

  • Channel Level:

Technically, a channel in Intershop Commerce Management is a data repository combined with applications that allow for viewing and manipulating this data. Channel data can be created and held locally, or it can be shared or syndicated from the parent sales organization's master repository. From a business perspective, channels are used to structure the sales organization, for example, along dimensions like countries, brands or business models.

  • Application Level:

From a shop manager's or user's perspective, an application is a customizable tool that provides a set of functionality via a user interface in order to access and manage the data of Intershop Commerce Management repositories (sites).

  • Data View / Design View:

The Design View is a major functionality of Intershop's web content management. It is a fully functional working mode of Intershop Commerce Management front ends that allows for creating and managing content in its target context. The Design View makes it possible to immediately preview the result of any editing action on the corresponding web page. This includes content composition like, for example, the assignment of a component to a slot and content editing such as replacing pictures or changing data.

URL Path:

https://<SYSTEM.HOST>:<HTTPS-PORT>/INTERSHOP/web/WFS/SLDSystem

Example Path:

https://localhost:443/INTERSHOP/web/WFS/SLDSystem

Basic Login Data:

Useradmin
Password!InterShop00!
OrganizationinSPIRED

Organization Management (P)

The Organization Management is the management tool for basic business administration tasks, like organization management, services management, data replication task management, etc.

URL Path:

https://<SYSTEM.HOST>:<HTTPS-PORT>/INTERSHOP/web/WFS/SLDSystem

Example Path:

https://localhost:443/INTERSHOP/web/WFS/SLDSystem

Basic Login Data:

Useradmin
Password!InterShop00!
OrganizationOperations

System Management (P)

The System Management represents the management tool for the system administrator to monitor and control multiple details of the Intershop Application Server. For example:

  • monitor system performance
  • control logging behavior, jobs and page cache
  • view configuration
  • generate license report

URL Path:

https://<SYSTEM.HOST>:<HTTPS-PORT>/INTERSHOP/web/BOS/SMC

Example Path:

https://localhost:443/INTERSHOP/web/BOS/SMC

Basic Login Data:

Useradmin
Password!InterShop00!

Cluster Management (P)

The Cluster Management is a management tool for the system administrator to control the Intershop Application Server instances, as well as the applications on top of them, running in the cluster.

URL Path:

https://<SYSTEM.HOST>:<APPSERVER-TOMCAT-SECURE-PORT>/tcc

Example Path:

https://localhost:10053/tcc

Basic Login Data:

Useradmin
Password!InterShop00!

Order Management (P)

The Intershop Order Management is an Intershop Commerce Suite application that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life-cycle of orders and payments. Intershop Order Management processes orders from multiple touchpoints (web shop, mobile shop, call center, etc.), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores, etc.), and tracks all order and payment transactions.

Intershop Order Management offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of Intershop Commerce Suite, it utilizes the suite's transaction, PIM and merchandising features.

Note

The Intershop Order Management is an independent system which is licensed and offered separately.

URL Path:

https://<SYSTEM.HOST>:<HTTPS-PORT>/omt

Example Path:

https://localhost:443/omt

Basic Login Data:

Useradmin
Password!InterShop00!

Contact Center (M)

The Contact Center is a reference implementation for the Omni-Channel Services Toolset (OCST) and can be used by contact center agents to solve the customers' problems and assist them while shopping.

Based on open-source technologies, the OCST is decoupled from the Intershop Commerce Management core platform and uses the REST API to access data and commerce functionality. 

Note

The Contact Center extends the Intershop Commerce Management and is licensed and offered separately.

URL Path:

https://<SYSTEM.HOST>:<APPSERVER-TOMCAT-SECURE-PORT>/contactcenter

Example Path:

https://localhost:10053/contactcenter

Basic Login Data:

Usersanderson
Password!InterShop00!
OrganizationinSPIRED

3 Other Interfaces

InterfaceAccess

Solr Admin Console (3)

Intershop Commerce Management bundles the Apache Solr search engine by default in order to index and retrieve products and WCM (web content management) content.

URL Path:

http://<SYSTEM.HOST>:<APPSERVER-TOMCAT-PORT>/solr

Example Path:

http://localhost:10052/solr

Eureka Dashboard (3)

With the release of the Intershop Commerce Management 7.8 the microservices were introduced, which can be deployed separately. A discovery service (Eureka) is responsible to provide real instances (IP and port) for the different services.

URL Path:

http://<SYSTEM.HOST>:<EUREKA-PORT>

Example Path:

http://localhost:8765

(P) - Intershop product (M) - Intershop extension module (3) - 3rd party

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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