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Document Properties
Kbid294T81
Last Modified08-Jul-2020
Added to KB09-Jul-2020
Public AccessEveryone
StatusOnline
Doc TypeReferences
Product
  • ICM 7.6
  • ICM 7.7
  • ICM 7.8
  • ICM 7.9
  • ICM 7.10

Job - Disable Inactive Users

Name

Disable Inactive Users

Domain

SLDSystem

Job Dependencies

none

AcquiredResources

none

Cartridge

sld_system_app

Pipeline

DisableInactiveUsersJob-Start

Affected Domain Objects

User
Customer

Affected Tables

basiccredentials

Stored Procedure


Default State

Enabled

Is Site Specific

False

Edit State

Globally Enabled

Live State

Globally Enabled

Description

Disables back office users that have not logged in for a longer time. E-mails are sent before they are actually disabled.

Scheduling

It is suggested to run at least once per day. Preferred stating time is when the site usage is slow, usually at night.

What Happens Switched Off

Inactive back office users are not disabled.

Trouble Shooting

The execution of this job will alter the field disabledflag from basiccredentials table. DBAs are able to revert the job changes by simply running the following query:

{code
update basiccredentials set disabledflag = 0;

Optional it could be narrow by some credentials parameters.

{code
update basiccredentials set disabledflag = 0 where lastloggedin < :date;

Comments

This is job is required for PA-DSS/PCI-DSS compliance. It disables back office users which have not logged in for a given time frame.

By default, this time is set to 0 days, which means that no users will be disabled (Preference: InactivityPeriod).

Product Version

7.0

Product To Version


Status
final

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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