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IOM 3.5
Public Release Note - Intershop Order Management 3.5


Welcome to Intershop Order Management 3.5!

Intershop Order Management (IOM) is an application of the Intershop Commerce Suite (ICS) that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of orders and payments. IOM processes orders from multiple touch points (web shop, mobile shop, call center and more), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores and more), and tracks all order and payment transactions.

IOM offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of ICS, it utilizes the suite's transaction, PIM and merchandising features.

IOM offers the possibility to tailor your business models as flexible and free as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.


APIApplication Programming Interface
DockerAn operating system-level virtualization software. Also see Kubernetes and Helm.

A package manager for Kubernetes. Also see Docker.

ICMAbbreviation for Intershop Commerce Management
IOMAbbreviation for Intershop Order Management

An open-source system for automating deployment, scaling, and management of containerized applications. Also see Docker and Helm.

OMSAbbreviation for Order Management System, the technical name of the IOM
OMTAbbreviation for Order Management Tool , the graphical management tool of the IOM
RESTRepresentational State Transfer

General Information

Additional References

New Features and Enhancements

Change of Orders

With the IOM Order REST API 2.2, IOM now supports creating change requests for an order in certain statuses using a REST API, see Reference - IOM REST API - Order 2.2.

See Concept - IOM Order Change to get more insights for this first MVP. The Cookbook - IOM Order Change explains selected use cases.

Enhancements in Setup and Operations

Update of Infrastructure Components

The following infrastructure components were updated:

  • IOM application image is now based on ubuntu:20.10
  • IOM now uses AdoptOpenJDK 11.0.11+9


IOM is now based on Wildfly 23.0.1.Final

IOM is now running in Wildfly 23.0.1.Final. Projects have to use the updated dependencies.


New Version of IOM REST API Order 2.2

The IOM REST API Order 2.2 offers additional endpoints to:

  • Get an order
  • Create an order change request
  • Get an order change request
  • Get all order change requests of an order

The specification can be found in the delivery doc/REST/ or in the Knowledge Base.

For more information also see Reference - IOM REST API - Order 2.2 and Fixed Defects below.

Setup & Configuration

For installation instructions see:

Docker-images are available at:


Helm Charts are available at:



For a complete list of all interfaces please see Overview - Intershop Order Management REST API and Overview - IOM Interfaces.


61757[IOM-10955] Deprecated set|isManuallyCorrected() and set|isDifferenceAt*() of ResponsePosDO, use get|setIsManuallyCorrected() and get|setIsDifferenceAt*() instead
61884[IOM-10969] Deprecated get|setResponsePosPropertyList of ResponsePosDO, use get|setPropertyList() instead
62380[IOM-11110] Deprecate mergeTypeDefRef in OrderStateAO
62397[IOM-11113] Deprecated obsolete PersistenceUtils.getMergedOrderJoin(String orderAlias, String orderPosAlias)
62988[IOM-11175] Deprecated obsolete classes and methods that are used by the already deprecated order state service

Also deprecated are:

  • get|setReturnPosTransmissionPropertyList() of ReturnPosTransmissionDO, use get|setPropertyList() instead

  • get|setReturnPosPropertyList() of ReturnPosDO, use get|setPropertyList() instead

  • get|setReturnItemPropertyList() of ReturnItemDO, use get|setPropertyList() instead

  • get|setReturnTransmissionPropertyList() of ReturnTransmissionDO, use get|setPropertyList() instead

  • get|setResponsePosTransmissionPropertyList() of ResponsePosTransmissionDO, use get|setPropertyList() instead

  • Shop2SupplierDO.getSupplierSupportsCOD(), use isSupplierSupportsCOD() instead

  • CommunicationDO.isActiveOMT(), use getActiveOMT() instead

  • get|setIsDoProcess(), set|getIsDoManualApprove() of PaymentActionApprovalDefDO, set|isDoProcess(), set|isDoManualApprove() instead

  • SupplierOrder.getOrderPosDOList(), use getOrderPosDOList instead

  • OrderDO.getBillingAddresses(), use getBillingAddress() instead

Please also see Guide - IOM 3.5 Deprecations and Removals for more details about IOM-11175 - Deprecated obsolete classes and methods that are used by the already deprecated order state service


62378[IOM-11109] Removed references to obsolete feature Order Merge in class OrderDO
63280[IOM-11233] Removed setTaxDO() of InvoicingSalesPricePosDO, InvoicingSalesPriceChargeDO, PaymentSalesPricePosDO and PaymentSalesPriceChargeDO

Fixed Defects

Possible database migration error due to a trigger definition

61983[IOM-10989] Exception in OMT for disabled Shop2SupplierDOs
61986[IOM-10990] NPE in reservation for disabled Shop2SupplierDOs
62131[IOM-11030] OrderStateMapperUtil provides incorrect subtotal net price
62147[IOM-11031] Doubled JoinColumns hide persistence errors (e.g. OneToOne Relation in DispatchPosItemDO to OrderPosDO should be ManyToOne)
62206[IOM-11061] Credit note processing fails in some return scenarios (manual credit notes)
62377[IOM-11108] Tax rate returns message key instead of error message
62513[IOM-11125] AddressLocationPackstation for invoice addresses returns message key instead of error message
62678[IOM-11137] Blocked schedules due to undefined FTP connection timeout
62755[IOM-11150] Stock import fails if there are only 2 lines and both lines are related to the same SKU
62766[IOM-11152] YAML-specification of REST-API order order-states misses returned objects and attributes
62895[IOM-11164] Missing data type in Cancellation(Pos)-v1.0.xsd
62965[IOM-11169] Unable to edit product stock data in OMT
63070[IOM-11206] Migration scripts don't create InvoicingSalesPricePosTaxDO records
63261[IOM-11226] REST order creation fails with 500 if rate of multiple taxes is 0
63264[IOM-11227] Deprecations related to the multitaxes are not correctly implemented
63278[IOM-11232] Selected attributes are not stored if not required
63395[IOM-11261] Blocked reserved stock not counted in OMT (shop hierarchy)
63399[IOM-11263] Undocumented (breaking) change in address mapping behavior
63548[IOM-11278] Order import fails when passing multiple tax records with rate zero
63655[IOM-11292] Undocumented value-constraint at position.number which doesn't allow negative numbers
63659[IOM-11293] Invalid rounding of order level promotions on the orderPosItemsDOs
63741[IOM-11310] Undocumented constraints at prices in REST-APIorder, net must not be greater than gross, amountDiscounted must not be greater than amount
63835[IOM-11317] Order charge taxes are distributed incorrectly
63879[IOM-11320] REST Order API uses same attribute 'selectedSupplier' for different information


Version Intershop Order Management /

Fixed Defects

65071OrderTransmission canceled automatically
65527Performance issues due to missing indexes

Migration Notes

Docker repository has changed, new repositories for IOM are:


Maven repository providing IOM artifacts has changed for IOM New repo is:

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.
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