Document Properties
Last Modified07-Dec-2018
Added to KB30-Jun-2017
Public AccessEveryone
Doc TypeGuidelines, Concepts & Cookbooks
  • IOM 2.2
  • IOM 2.9
  • IOM 2.15
  • IOM 2.16
  • IOM 2.17
  • IOM 3.0
  • IOM 3.1
  • IOM 3.2

Overview - IOM Customer E-mails

Product Version


Product To Version



1 Introduction

The present page serves as an overview for the topic. All available documents for the topic can be found here.

1.1 About the Topic

Intershop Order Management (IOM) has the ability to send e-mails to customers of a shop at various times of business processes, e.g., on order creation or the dispatch or return of products.

2 Overview

TitleLastmodifiedvalid fromvalid to
Concept - IOM Customer E-mails2020/06/22 15:03:132.9
Concept - IOM Customer E-mails 2.22020/06/22 15:03:
Cookbook - IOM Customer E-Mails2020/10/22 11:09:082.9
Cookbook - IOM Customer E-Mails 2.22020/06/22 15:03:
Reference - IOM Customer E-mails2020/09/29 10:03:472.9
Reference - IOM Customer E-mails 2.22020/06/22 15:06:


The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

Customer Support
Knowledge Base
Product Resources