Introduction

Welcome to Intershop Order Management 3.3!

Intershop Order Management (IOM) is an application of the Intershop Commerce Suite (ICS) that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of orders and payments. IOM processes orders from multiple touch points (web shop, mobile shop, call center and more), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores and more), and tracks all order and payment transactions.

IOM offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of ICS, it utilizes the suite's transaction, PIM and merchandising features.

IOM offers the possibility to tailor your business models as flexible and free as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.

Glossary

General Information

• Feature List - Intershop Order Management 3.3
• System Requirements - Intershop Order Management 3.3
• Guide - Intershop Order Management - Technical Overview
• Guide - Operate Intershop Order Management 3.X
• Overview - IOM 3.2 - 3.3 Migration
  and
• Public Release Note - IOM Helm Charts 1.2.1
• Public Release Note - IOM dbaccount Docker Image 1.2.1.0

Additional References

• See Overview - IOM Public Release Notes for an appropriate version of the ICM-IOM-Connector
• Overview - Intershop Order Management REST API
• Overview - IOM Interfaces

New Features and Enhancements

Enhancements in Setup and Operations

Heap Dumps Are Now Stored in the Shared File System

In older versions of IOM, heap dumps were written to stdout in order to get catched by the monitoring system. They are now stored in the sub-directory dumps of IOM's shared file-system. The naming conventions of dump files are: java-<pod name>-<time stamp (start time)>.hprof. 

Using these naming conventions, heap dumps are never overwritten, they can be assigned to pods (and therefore aligned to error messages) and they can be sorted over time.

Customization

IOM is now Based on Wildfly 21.0.2.Final

IOM is now running in Wildfly 21.0.2.Final. Projects have to use the updated dependencies.

Others

Support of Queries with JPA Criteria API

Queries with the JPA Criteria API are supported now. Therefore the a dependency to org.hibernbate:hibernate-jpamodelgen was added to

• bakery.persistence:bakery.persistence-common-customer

• bakery.persistence:bakery.persistence-common-order
• bakery.persistence:bakery.persistence-common-article
• bakery.persistence:bakery.persistence-common

Setup & Configuration

For installation instructions see:

• Public Release Note - Intershop Order Management 3.3
• Guide - Intershop Order Management - Technical Overview
• Guide - Operate Intershop Order Management 3.X

Docker images are available at:

• docker.intershop.de/intershop/iom-config:3.3.0.0
• docker.intershop.de/intershop/iom-app:3.3.0.0

Interfaces

For a complete list of all interfaces please see Overview - Intershop Order Management REST API and Overview - IOM Interfaces.

Deprecations

There are no deprecations for this release.

Removals

There are no removals for this release.

Fixed Defects