Document Tree
Document Properties
Last Modified
Added to KB
Public Access
Doc Type
IOM 3.1
Guide - IOM 3.1 Migration of Business Configuration

Modified Handling of Unknown Shipping Methods

The IOM SOAP API to place an order silently ignores unknown shipping methods or maps them to default "Unknown Shipping Method" when configured accordingly.

As IOM Order REST API 2.0 will refuse orders with unknown methods unless that mapping is defined, you have to configure it before when using REST.

See Guide - IOM Shop Onboarding | Carrier for more details.

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.
The Intershop Knowledge Portal uses only technically necessary cookies. We do not track visitors or have visitors tracked by 3rd parties. Please find further information on privacy in the Intershop Privacy Policy and Legal Notice.
Knowledge Base
Product Releases
Log on to continue
This Knowledge Base document is reserved for registered customers.
Log on with your Intershop Entra ID to continue.
Write an email to if you experience login issues,
or if you want to register as customer.