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Introduction
The present page serves as an overview for the topic. All available documents for the topic can be found here.
About the Topic
Recommendation
A recommendation is a product or a service that fits a selected product. It is offered together with the selected one (e.g., cross selling, up selling). In Enfinity Suite 6/Intershop 7/Intershop Commerce Management, recommendations are known as product links.
There are different kind of recommendations possible:
- pre-defined static recommendations (product links) like
- cross-selling or up-selling
- follow up
- replacements
- accessories
- dynamically created recommendations based business reports like
- catalog and product data
- basket and order information
- click streams
Dynamic recommendations can be created by a recommendation engine provided by a business partner.
Recommendation Engine
A recommendation engine is a system (software) that generates recommendations based on provided information or business reports, for example, "customers who have bought this product have also bought these products".
A recommendation engine can be provided by an external business partner (3rd party) and integrated with Intershop 7/Intershop Commerce Management via the managed service framework.
Overview
| Title | Product Version | Product To Version |
|---|---|---|
| Concept - Recommendation | 7.4 | |
| Cookbook - Prudsys | 7.4 | |
| Cookbook - Recommendation | 7.4 |
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.