Document Properties
Kbid
30Y653
Last Modified
19-Aug-2022
Added to KB
03-Nov-2022
Public Access
Everyone
Status
Online
Doc Type
References
Product
  • IOM 4.0
  • IOM 4.1
  • IOM 4.2
  • IOM 4.3
  • IOM 4.4
  • IOM 4.5
  • IOM 4.6
  • IOM 4.7
  • IOM 5.0
IOM Order Cancel Status Model


Description

Statuses of a cancelation.


Note

For services, that are using this model the statuses must be used prefixed with STATE_.

I.e., for the status INITIAL it will be returned STATE_INITIAL.



Product Version

4.0

Product To Version

Status

New Labels



States

The following table lists all states of Order Cancel Status Model with IDs and short descriptions.

StateIDDescription
INITIAL0Order cancellation initially stored in the database
RETURNED2000Return object was created
ANNOUNCED4000Return object was processed and assigned to the order
CLOSED8000Order cancellation successfully closed
FAILED9000Processing of order cancellation failed
WAIT_MERGE10000Cancellation was stopped because of order merge. Status to wait without status transitions

Model

The following model shows the different states and the possible transitions between the states.

Disclaimer
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.
The Intershop Knowledge Portal uses only technically necessary cookies. We do not track visitors or have visitors tracked by 3rd parties. Please find further information on privacy in the Intershop Privacy Policy and Legal Notice.
Home
Knowledge Base
Product Releases
Log on to continue
This Knowledge Base document is reserved for registered customers.
Log on with your Intershop Entra ID to continue.
Write an email to supportadmin@intershop.de if you experience login issues,
or if you want to register as customer.