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Overview - Customers
1 Introduction
The present page serves as an overview for the topic. All available documents for the topic can be found here.
2 About the Topic
Depending on the context, "customer" may refer to different concepts.
- 6WR/ISAFe:
In the context of the 6WR project or ISAFe, customers are the corporations, organizations, etc. who buy e-commerce products, solutions, extensions and/or services at Intershop. - Shop Manager:
In the e-commerce manager's perspective, a customer is an actor at the "buying side" of the e-commerce system who, among others, - browses through the storefront
- orders products and services
- returns products
- creates and manages an own customer account
- subscribes or unsubscribes for newsletters
- ...
In Intershop 7/Intershop Commerce Management, customers are categorized in customer types and can be grouped in customer segments.
The documents listed below refer to the Shop Manager context.
3 Overview
| Title | Lastmodified | valid from | valid to |
|---|---|---|---|
| Concept - Customer Approval | 2021/03/08 18:37:06 | 7.4 | |
| Concept - Customer REST API | 2021/02/19 16:00:40 | 7.10 | |
| Concept - Customer REST API (valid to 7.9) | 2021/02/19 16:00:13 | 7.4 | 7.9 |
| Concept - Customer Segmentation Managed Service | 2020/06/24 11:59:18 | 7.5 | |
| Concept - Customers and Users | 2020/06/24 11:53:43 | 7.4 | |
| Concept - Customers and Users 7.3 | 2020/06/24 11:54:45 | 7.3 | 7.3 |
| Cookbook - Customer Approval | 2021/03/01 13:11:37 | 7.4 | |
| Cookbook - Customer REST API | 2021/08/25 13:29:46 | 7.10 | |
| Cookbook - Customer REST API (valid to 7.9) | 2021/08/25 13:35:20 | 7.4 | |
| Cookbook - Customer Segmentation | 2020/06/24 11:55:41 | 7.5 | |
| Cookbook - Customers | 2021/03/03 14:09:47 | 7.3 | |
| Guide - Customer Segmentation Managed Service | 2020/07/06 13:19:19 | 7.5 | |
| Reference - Customer Data XML Import Specification | 2020/06/08 10:25:50 | 7.10 |
Disclaimer
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.