Overview - Customers

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1 Introduction

The present page serves as an overview for the topic. All available documents for the topic can be found here.

2 About the Topic

Depending on the context, "customer" may refer to different concepts.

  1. 6WR/ISAFe:
    In the context of the 6WR project or ISAFe, customers are the corporations, organizations, etc. who buy e-commerce products, solutions, extensions and/or services at Intershop.
  2. Shop Manager:
    In the e-commerce manager's perspective, a customer is an actor at the "buying side" of the e-commerce system who, among others,
    • browses through the storefront
    • orders products and services
    • returns products
    • creates and manages an own customer account
    • subscribes or unsubscribes for newsletters
    • ...

In Intershop 7/Intershop Commerce Management, customers are categorized in customer types and can be grouped in customer segments.

The documents listed below refer to the Shop Manager context.

3 Overview

TitleLastmodifiedvalid fromvalid to
Concept - Customer Approval2021/03/08 18:37:067.4
Concept - Customer REST API2021/02/19 16:00:407.10
Concept - Customer REST API (valid to 7.9)2021/02/19 16:00:137.47.9
Concept - Customer Segmentation Managed Service2020/06/24 11:59:187.5
Concept - Customers and Users2020/06/24 11:53:437.4
Concept - Customers and Users 7.32020/06/24 11:54:457.37.3
Cookbook - Customer Approval2021/03/01 13:11:377.4
Cookbook - Customer REST API2021/08/25 13:29:467.10
Cookbook - Customer REST API (valid to 7.9)2021/08/25 13:35:207.4
Cookbook - Customer Segmentation2020/06/24 11:55:417.5
Cookbook - Customers2021/03/03 14:09:477.3 
Guide - Customer Segmentation Managed Service2020/07/06 13:19:197.5
Reference - Customer Data XML Import Specification2020/06/08 10:25:507.10


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