The present page serves as an overview for the topic. All available documents for the topic can be found here.
Generally, customer self-service refers to methods and processes that allow customer-xs to use technology to interact with the business (access information and perform routine tasks) without requiring the assistance of a live customer service representative.
In Intershop 7/Intershop Commerce Management, the features in the context of customer self-service include
Title | Product Version | Product To Version |
---|---|---|
Concept - Cost Objects | 7.7 | |
Concept - Password Hashing | 7.1 | |
Cookbook - Cost Objects | 7.7 | |
Cookbook - Password Hashing | 7.1 |
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