The present page serves as an overview for the topic. All available documents for the topic can be found here.
Generally, customer self-service refers to methods and processes that allow customers to use technology to interact with the business (access information and perform routine tasks) without requiring the assistance of a live customer service representative.
In Intershop 7/Intershop Commerce Management, the features in the context of customer self-service include
|Title||Lastmodified||valid from||valid to|
|Concept - B2B - Company Profile||2020/09/15 13:51:24||7.3|
|Concept - Cost Objects||2020/06/22 18:55:43||7.7|
|Concept - Password Hashing||2020/06/22 18:55:44||7.1|
|Cookbook - Address Extension Using Custom Attributes (valid to 7.7)||2020/06/22 18:55:46||6.7||7.7|
|Cookbook - B2B - Company Profile||2020/06/22 18:55:46||7.3|
|Cookbook - Cost Objects||2020/06/22 18:55:46||7.7|
|Cookbook - Password Hashing||2021/05/31 13:58:47||7.1|
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