Table of Contents Introduction FAQs How can I set the time zone in my system? My time zone is not set correctly Which time zones are available? Where can I find my Administration Region for the Service and for the Support? Which SLA types do exist? How to contact Customer Service? Introduction Selecting

Description On dbinit of an ICM 7.10.41.5-LTS against an Oracle DB <= 12.1.0 "Caused by: java.sql.SQLSyntaxErrorException: ORA-00972: identifier is too long" exceptions are thrown. This affects: sp_deletePersonalDataRequestByDomain sp_deleteCustomerAccountManagerAssignmentByDomain sp_deleteCostCenterBaseByDomain

Table of Contents Introduction Database Preparers for PWA Sitemap Configurations Introduction Creating or updating PWA sitemaps for many channels and locales can be time-consuming. For this reason, ICM provides three database preparers. This support article describes how to create or update PWA sitemap

Table of Contents Introduction JDBCQueryProcessor Configuration Changes Introduction The JDBCQueryProcessor uses a shared connection to execute a query file against the database. The system-wide preconfigured prefetch size may not be sufficient when working with a large number of objects (e.g., when

Description Execution of the `bc_transport_orm:post.Class1` preparer fails with the following exception on Oracle DB with version 12.1.0 and older. Newer Oracle DB servers are not affected. [2024-10-21 09:24:58.017 +0000] ERROR ES1 dbmigrate [] [[migrate]bc_transport_orm:post.Class1 ExecuteSQLScriptPreparer

Table of Contents Introduction References Migration Introduction This migration guide applies to 7.10.38.28-LTS and 7.10.41.0 and 11.2.0. Process chains are a commonly used feature in Intershop Commerce Management (ICM). Executing jobs or pipelines in a process chain that get stuck can create long feedback

Description There is no way to roll out the proper *-web Ingress with the Helm Charts 2.4.0, as the new variable for IP whitelisting (`.Values.ingress.accessInternalWebAdapterPagesAllowIPs`) is only working for the newly created ingress, but it removes IP whitelisting altogether for the old ingress and

Description The quantity of wishlist items is stored as a FLOAT. In MSSQL, the BigDecimal is initialized with an intValue of 1000000 and a scale of 6. This causes the following problem (after clearing the ORM cache): When an order template is added to the basket directly from the overview page (using

Description The exception "SQLServerException: The result set is closed." is thrown from time to time. It happens during use cases: assignAccessPrivilegesInChannel testAssignAlreadyAssignedAccessPrivilegesInChannel Complete stacktrace: {"@timestamp":"2024-09-25T05:34:50.555Z","@version":"1","message":"Executing

Table of Contents Introduction Problem Solution Introduction This article describes how to insert images from external image servers into ISML mail templates. There are two ways to do this, one using the EffectiveUrl ISML field and the other by creating a new user-defined variable. Problem As a developer