Our records indicate that you are currently using an outdated version of the Intershop Commerce Suite. As a result, critical bug fixes and security updates are most likely missing from your current installation. To ensure the continued security and optimal performance of your e-commerce platform, we

Table of Contents Problem description Solution steps Problem description You are a registered Support contact and not able to log in via https://service.intershop.com Solution steps Make sure that you logged in with the e-mail address registered with us. The login takes place via Microsoft Entra login

Description The implementation of QuoteRequestBORepository contains unimplemented methods that just return an empty list. This affects: Collection<QuoteRequestBO> getQuoteRequestBOs(CustomerBO customerBO) Collection<QuoteRequestBO> getQuoteRequestBOsByState(CustomerBO customerBO, QuoteRequestState quoteRequestState)

Description When trying to import a product list (e.g. wishlist) the import breaks with the following ERROR: [2024-11-12 09:23:43.749 +0100] [JobExecutor1693552690] [Job:ProductListImport] [Req:] INFO com.intershop.beehive.core.internal.job.JobExecutor - ProductListImport: Initialize job started [2024-11-12

Table of Contents Introduction Step by Step Troubleshooting Empty Javadoc Window Cause of the Error Solution Steps Additional Troubleshooting Tips Update to the Latest Version Start Intershop Studio in the Correct Environment Verify Cartridge Import This document replaces the outdated article with the

Description Slow Query Logging For monitoring of slow query logging the default solrconfig.xml of the ICM Solr Cloud adapter needs to include the <slowQueryThresholdMillis>${solr.slowQueryThresholdMillis:-1}</slowQueryThresholdMillis> with a property to enable the configuration of the threshold for the

Description How can the url rewrite ViewData-Start rule support multiple JumpTarget pipelines Steps to Repeat The customer project is searching for a URL rewrite rule which does accomplish the below scenario... The current pipelines are based on the ViewCheckoutShipping-Start, ViewCheckoutReview-Start

Description ComponentDescriptionContainer throws a ComponentException when two instances of the same name are declared within the same cartridge. That is OK and fits to the description: @throws ComponentException if a component instance definition is overloaded in the same definition container (e.g.

Table of Contents Problem Description Cause of the Error Solution Steps Problem Description You are experiencing an Internal Server Error when attempting to update a cost center using the Patch operation. Internal Server Error (Cannot invoke "com.intershop.component.user.capi.UserBO.getLogin()" because

Table of Contents Problem Description Solution Steps Problem Description Already registered contacts want to change their e-mail addresses. Solution Steps Please send us your new e-mail address via Service Portal by logging in with your previous e-mail address and choosing Request Something -> General