Overview - Intershop Copilot - AI Purchase and Service Assistant

Table of Contents


Introduction

The Intershop Copilot AI Purchase and Service Assistant is designed to enhance the customer experience by providing a conversational interface for product discovery and service assistance. It leverages advanced Large Language Model AI technology to understand customer intent and deliver precise product recommendations. Integrated with SPARQUE.AI, it ensures accurate search results and personalized suggestions, making the shopping process efficient and user-friendly. The Copilot is seamlessly embedded into the Intershop Progressive Web App, allowing for intuitive interactions with various UI elements. Additionally, it supports voice commands and image-based product recognition, further simplifying the customer journey.

Overview

Disclaimer
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.
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