Description The "Apply" button in the level filter section of the appenders redirects to the SMC start page when multiple application servers are running in a cluster. Steps to Repeat 1. Have a cluster of at least two app servers running 2. Open a cluster-wide log appender configuration, e.g. SMC > Logging

Description WebAdapterAgent process does generate lot of load on WebServer/WebAdapter machine due to a short Page Cache Lucene Index update interval [2025-03-04 18:02:57 UTC] - [main] INFO c.i.b.w.w.a.PageCacheServletClient: Invalidation by searchword: xxx-Site searchWord=086425 [2025-03-05 08:02:44 UTC]

Table of Contents Introduction Database Preparers for User Credential Preferences Introduction Creating and updating user credential preferences via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create and update user credential preferences

Description In the RSS (Responsive Storefront) It is not possible to add one product to cart if the application's setting “Maximum Quantity per Product in Cart” was set to 1 in the back-office or alternatively if the “Maximum Order Quantity” is set to 1 for a specific product. In ICM 7.10 it is working

Description The CEC "Find Customer" button does not execute an action in case of mouse click. Steps to Repeat Open the Customer Engagement Center. Navigate to the customer search. Enter a search term. Click the "Find customer" button. Actual Behavior When clicking on the "Find customer" button to trigger

Europe Customer Service Center You can contact the Europe Customer Service Center: Address: Intershop Communications AG, Steinweg 10, 07743 Jena, Germany Business Hours: Monday – Friday, 9:00 AM - 5:00 PM CET Service Hotline Europe: +49 3641 50-1600 (CET/CEST) Login to our Service Portal: https://service

Description Project team tested some demo cases for xxx and stumbled over some unexpected behavior in Wrapper. When requesting Wrapper (all endpoints) then parameters with whitespace (also if it is URL encoded with %20) the parameter is not passed to Sparque as expected. Actual Behavior As an example

Description Affect the IOM REST API - Inventory Service 2.0 (https://knowledge.intershop.com/kb/2940Y3) When inventory data are requested for a list of products, the service return a 400 status without any inventory information when a single SKU from the list is invalid. Inventory of existing products

Description The ICM AS SMC job scheduler overview list throws sometimes exceptions about DetermineAllSchedules Steps to Repeat Within a project there was a need to execute long running SMC schedule job "CleanUpImpexJobs" to remove old jobs and related process entries ( about 13k ) By using the SMC list

Table of Contents Introduction Database Preparers for Locale Information Introduction Creating and updating locale information via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create and update locale information using DBPrepare with