The Intershop Customer Engagement Center provides basic features designed to help merchants establishing and managing personal contact with their customers. It integrates multiple communication channels that offer one-to-one contact, and provides customers with a quick and easy way of obtaining information

Table of Contents Introduction Recipe: How Are the Different CMS Artifacts Modeled? What Does the Structure of the Model Files Look Like? Recipe: Which Files / File Types Are Relevant to the CMS? Recipe: Identify the Pagelet, Template and Render Pipelines Involved in Rendering a Specific Part of a Webpage

Description Current Behaviour: When creating a return message with a quantity that is larger than allowed the error text is set twice. (For consistency also the questionary-sign at message level should be shown (the text should be set in the database) as in other error-cases too.) Expected Behaviour:

Description Description: The pricelists mapping template PriceListCSVConvert.isml has an unit declaration error: 0089 <fixed-price-entry quantity="<isprint value="#data:FixedPriceScale_Quantity1#">" unit="" <isif condition="#isDefined(data:PriceList_Net-Price)#">net-price="<isprint value="#data:Pric

Description Current Behaviour: a technical exception is thrown when trying to save a corrected return message in OMT Expected Behaviour: no exceptions and finally a stored corrected message Domain Order Management Task Order Management Completed Closed null Major JiraWorkItem 60143 Products IOM OMT 60009

Description Description: The customer described this behavior: I have another bug fix/improvement for the OIDC integration. I have noticed that any exception that is thrown in a mapper or other Features are just swallowed. Example: public class SomeProfileapperImpl implements OIDCProfileMapper, TokenFeature<UserInfo>

Description Current Behavior The number does not always exists, e.g. with POBox or when streetname and streetnumber are saved together in street attribute. When such an order address is copied as customer address, editing it in the customer section is not possible without setting a number. Expected Behavior

Description REST call post /customers/<CustomerKey>/punchouts/<PunchoutKey>/users request body: { active: false, email: "punchout@test.intershop.de", login: "punchout@test.intershop.de", password: "!InterShop00!" } Current behaviour call returns with new user, but active flag equals true response body:

Description Description: When you configure a search filter with "Filter Mappings and Explicit Sorting of Values" you can use the "Populate Values" button to populate the mapping. However, if a new value is introduced, but no mapping is defined then a NPE is thrown and the filter navigation is not displayed

Description Description: When setting the intershop.session.TimeOut to a big value like 999999 minutes then there are errors in the backoffice like "Your session has been closed for security reasons, probably because you did not use the system for over -2160 min." Also errors in the error log can occur: