Table of Contents 1 Introduction 1.1 References 2 The IOM Dispatch Business Process 2.1 Dispatch Capture, Validation and Announce Process 2.2 Dispatch Notification Process 2.3 Finalize Dispatch Process Introduction This document is part of the IOM Business Processes and is aimed at project developers

Table of Contents 1 Introduction References 2 The IOM Document Creation Process 1 Introduction This document is part of the IOM Business Processes and is aimed at project developers. It explains in detail the IOM Document Creation Business Process and its included sub-processes. References Overview

Description Statuses of a response. Note For services, that are using this model the statuses must be used prefixed with STATE_. I.e., for the status INITIAL it will be returned STATE_INITIAL. Product Version 4.0 Product To Version Status New Labels States The following table lists all states of Response

Description Statuses of a return announcement. Note For services, that are using this model the statuses must be used prefixed with STATE_. I.e., for the status INITIAL it will be returned STATE_INITIAL. Product Version 4.0 Product To Version Status New Labels States The following table lists all states

Description Statuses of a supplier evaluation object. Note For services, that are using this model the statuses must be used prefixed with STATE_. I.e., for the status INITIAL it will be returned STATE_INITIAL. Product Version 4.0 Product To Version Status New Labels States The following table lists

Description Statuses of a dispatch. Note For services, that are using this model the statuses must be used prefixed with STATE_. I.e., for the status INITIAL it will be returned STATE_INITIAL. Product Version 4.0 Product To Version Status New Labels States The following table lists all states of Dispatch

Table of Contents Introduction Glossary Reference Introduction The reference lists the status models of orders of the IOM. The reference is addressed to users of the OMT and users of the REST interface for orders. See Overview - Intershop Order Management REST API. Glossary Term Description IOM The

Table of Contents Introduction View and Edit Interactive Prototype Responsive Design Page Notes Widget Style Manager Feedback Wireframes Introduction The wireframes described here contain interaction designs for storefront pages. Elements and functionality of the Intershop Progressive Web App are displayed

Table of Contents 1 Introduction 1.1 References 2 The IOM Dispatch Process 2.1 Create a Dispatch 2.2 Import a Dispatch Notification in OpenTrans Format 2.3 Validate a Dispatch 2.4 Create an Invoice 2.5 Send a Customer E-mail incl. Invoice 2.6 Export a Dispatch << previous page Guide - IOM Order Response

Table of Contents 1 Introduction 1.1 References 2 The IOM RMA Process 2.1 Configure Return Management 2.2 Create a Return Request 2.3 Generate RMA Numbers automatically 2.4 RMA Approval 2.5 Create a Return Label and Send a Customer E-mail 2.6 Create a Return Slip by a 3rd Party System 2.7 Submit a Return