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Order Management Help
    19-Aug-2025
    Order Management Help
    Managing Orders
    Document Properties
    Kbid
    4H0920
    Added to KB
    19-Aug-2025
    Status
    online
    Product
    IOM 4.6
    Last Modified
    19-Aug-2025
    Public Access
    hidden
    Doc Type
    Order Management Help
    Document Link
    https://knowledge.intershop.com/kb/4H0920
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    Managing Orders

    This section describes tasks related to orders. This includes:

    • Searching Orders
    • Order Detail Page Overview
    • Exporting Orders
    • Adding Order Notes
    • Managing Addresses
    • Managing Invoices by Order
    • Managing Returns (RMA)
    • Accessing Receipts
    • Adding Delivery Confirmation
    • Adding Cancellation Confirmation
    • Downloading Order Documents
    • Approving or Rejecting Orders
    • Handling Failed Payments
    Disclaimer

    The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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