Introduction

Welcome to Intershop Order Management 3.3!

Intershop Order Management (IOM) is an application of the Intershop Commerce Suite (ICS) that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of orders and payments. IOM processes orders from multiple touch points (web shop, mobile shop, call center and more), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores and more), and tracks all order and payment transactions.

IOM offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of ICS, it utilizes the suite's transaction, PIM and merchandising features.

IOM offers the possibility to tailor your business models as flexible and free as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.

Glossary

Term	Description
API	Application Programming Interface
Docker	An operating system-level virtualization software. Also see Kubernetes and Helm.
Helm	A package manager for Kubernetes. Also see Docker.
ICM	Abbreviation for Intershop Commerce Management
IOM	Abbreviation for Intershop Order Management
Kubernetes	An open-source system for automating deployment, scaling, and management of containerized applications. Also see Docker and Helm.
OMS	Abbreviation for Order Management System, the technical name of the IOM
OMT	Abbreviation for Order Management Tool , the graphical management tool of the IOM
REST	Representational State Transfer
SOAP	Simple Object Access Protocol

General Information

Additional References

See Overview - IOM Public Release Notes for an appropriate version of the ICM-IOM-Connector
Overview - Intershop Order Management REST API
Overview - IOM Interfaces

New Features and Enhancements

Enhancements in Setup and Operations

Heap Dumps Are Now Stored in the Shared File System

In older versions of IOM, heap dumps were written to stdout in order to get catched by the monitoring system. They are now stored in the sub-directory dumps of IOM's shared file-system. The naming conventions of dump files are: java-<pod name>-<time stamp (start time)>.hprof.

Using these naming conventions, heap dumps are never overwritten, they can be assigned to pods (and therefore aligned to error messages) and they can be sorted over time.

Customization

IOM is now Based on Wildfly 21.0.2.Final

IOM is now running in Wildfly 21.0.2.Final. Projects have to use the updated dependencies.

Others

Support of Queries with JPA Criteria API

Queries with the JPA Criteria API are supported now. Therefore the a dependency to org.hibernbate:hibernate-jpamodelgen was added to

bakery.persistence:bakery.persistence-common-customer
bakery.persistence:bakery.persistence-common-order
bakery.persistence:bakery.persistence-common-article
bakery.persistence:bakery.persistence-common

Setup & Configuration

For installation instructions see:

Docker images are available at:

docker.intershop.de/intershop/iom-config:3.3.0.0
docker.intershop.de/intershop/iom-app:3.3.0.0

Interfaces

For a complete list of all interfaces please see Overview - Intershop Order Management REST API and Overview - IOM Interfaces.

Deprecations

There are no deprecations for this release.

Removals

There are no removals for this release.

Fixed Defects

Key	Summary
IOM-10891	Downtime for "helm upgrade" required, even if db changes are backward compatible

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

Table of Contents