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Accessing and Navigating the Installation Maintenance Module
To enter the Installation Maintenance module:
Select Installation Maintenance from the Intershop System Management navigation bar.
This opens the overview page, which lists the available tasks and allows for accessing the corresponding managers.Figure 1. Installation Maintenance overview page
The following managers are available:
Cluster Information
Allows for compiling basic system information upon server start or at runtime ("snapshots").
Dump Generation
Allows for creating thread dumps and heap dumps.
Information Files
Allows for managing the generated information files and sending them to Intershop Support.
Disclaimer
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications
will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section
of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs
or other data on your information handling system.
