After January 1, 2004 Intershop will no longer sell Enfinity 2.1 or associated cartridges to new customers or allow its partners to order or resell this version in the Intershop product portfolio. This article presents a list of frequently asked questions concerning the End of Life phase Intershop Enfinity 2.1 entered January 1, 2004.
What is happening to Enfinity 2.1?
Intershop is discontinuing Enfinity 2.1 and related cartridges, primarily because of its strong newer versions addressing the same and more customer needs. This is called an End of Life for the Enfinity 2.1 product, effective January 1, 2004.
When will this take effect?
As of close of business January 1, 2004, Intershop will no longer sell Enfinity 2.1. Intershop will no longer provide Patches for Enfinity 2.1. Intershop will continue support of Enfinity 2.1 and associated cartridges until December 31, 2005.
How do I upgrade? What will it cost?
In order to transition to the appropriate successor, Intershop Services offers a migration package. For detailed information please contact your sales representative.
What is an appropriate successor product?
Recommended successor products for Enfinity 2.1 are Enfinity 2.4 or Enfinity Multi-Channel Sales 5.
Will Intershop still support Enfinity 2.1 installations?
Intershop will continue to support existing contracts for support of Enfinity 2.1x until December 31, 2005.
Who do I contact for more information?
Your sales representative.
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.