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If you are an already authorized Support contact, just use the Email address you provided us to log on as you used to. From the backend, you then have the possibility to change your individual password.

Customer Support News
15-Aug-2018
Intershop Customer Support and Technical Training Services Fulfill the Requirements of the Standard EN ISO 9001:2015 for the Next Three Years
Certificate
Once again, Intershop Customer Support and Technical Training Services have been certified for meeting all the requirements of the standard of EN ISO 9001: 2015 - including the passing of a full audit. This external audit was conducted by The Certification Body ÖHMI EuroCert GmbH and ensures that we have successfully implemented our Quality Management System. All its elements have been reviewed, re-organized, updated and presented as part of our "Top Quality Service" to the auditors. The certificate is valid for the next three years, from September 2018 to September 2021.

Thanks to our customers and partners for all your feedback, which is crucial in determining your high appreciation for our work!
14-Aug-2018
Hotfix 7.7.5.6 has been released
Today, a Patch for the Intershop Commerce Management has been released.
The installation is recommended due to the fixation of some issues.

You will find all information on the referring Product Data Sheet:

The corresponding Intershop responsive Blueprint Store version is 2.5.6

Important Notification

Starting with version 7.6.3.16, 7.7.4.12, 7.8.2.5 of Intershop Commerce Management Intershop is using the same build configuration for a_responsive like for 7.9.0.0. That means that starting with version 1.3.15, 2.4.12, 3.2.5 of a_responsive for all builds Gradle Tools 2.11.6 are used and assemblies are now located in the multiproject. Furthermore the "Version Recommender Plugin" is used instead of the old "versioning plugin" and the source packages of the assemblies "inspired-b2c" and "inspired-b2x" are not longer separate files of a hotfix or patch delivery of the starter store.

If a new project setup is necessary, the documentation for the setup of a Continuous Integration environment is located in Cookbook - Setup CI Infrastructure.

Intershop recommends to update the Gradle Tools and all used plugins to the latest suggested versions. The dependencieses and versions are included in the build script in the root of the multiproject "a_responsive". The migration steps are described in Public Release Notes - Gradle Tools - Version 2.11.

For consuming of changes with hotfix or patch releases of a_responsive without any changes on the build configuration, it is necessary to ignore the assembly projects ('inspired_b2*') and the build configuration in the root of a_responsive. Depending on the used "versioning plugin" it is necessary to change the version of Intershop Commerce Management in the file "gradle.properties" or in the ".ivyIcm-b2?.version" for consuming the latest version of Intershop Commerce Management. In the most cases it is not necessary to take over changes from the correct assembly - b2c / b2x - build file, but if so it is necessary to merge the changes from the build file to the own assembly build file manually.


Current patch level:
  • ICM 7.9 - 7.9.3.1
  • ICM 7.8 - 7.8.3.0
  • ICM 7.7 – 7.7.5.6
  • ICM 7.6 – 7.6.4.1
  • IS 7.5 – 7.5.5.0
  • IOM 2.1 – 2.1.12.0
  • IOM 2.2 – 2.2.7.0
New or Updated Documents
DateDocument
15-Aug-2018 REST API - Get payment details from basket payments (7.8)
28679G | References | Intershop CM 7.8
15-Aug-2018 REST API - Get order details (7.8)
28678N | References | Intershop CM 7.8
13-Aug-2018 Cookbook - Shipping Import Export
286R73 | Cookbooks | Intershop CM 7.7, Intershop CM 7.8, Intershop CM 7.9
06-Aug-2018 KB Article - Error During DBMigrate Between Oracle 11 and 12
28Q672 | KB Articles | Intershop 7.5, Intershop CM 7.6, Intershop CM 7.7, Intershop CM 7.8, Intershop CM 7.9
01-Aug-2018 KB Article - Gradlew Commands Fail with Stack Map Frame Exception
M28670 | KB Articles | Intershop Studio 4.7
13-Aug-2018 KB Article - Contact Center 1.2 Setup (Valid for Gradle Tools 2.11)
28669D | KB Articles | Intershop CM 7.6, Intershop CM 7.7, Intershop CM 7.8
20-Jul-2018 REST API - Get product data
28668G | References | Intershop CM 7.9
20-Jul-2018 REST API - Get product data category
286N67 | References | Intershop CM 7.9
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