Welcome to Intershop Customer Support

Information on the new Payment Service Directive 2

The new Payment Service Directive 2, which was introduced throughout Europe on September 14, 2019, also results in new guidelines for merchants. We have compiled a brief overview of Intershop's role in this and which payment connectors are affected and can be implemented.

Support News

16-Jan-2020
Hotfix ICM 7.9.4.18 has been released

Today, a Hotfix for the Intershop Commerce Management has been released.
The installation is recommended due to the fixation of some issues.

You will find all information on the referring Product Data Sheet:

The corresponding Intershop responsive Blueprint Store version is 4.4.18

Please bear in mind it is required to perform a DBMIGRATE to gather all changes since the patch level has been

changed.

Current patch level:

  • ICM 7.10 - 7.10.15.3
  • ICM 7.9 - 7.9.4.18
  • ICM 7.8 - 7.8.4.2
  • ICM 7.7 – 7.7.5.20
  • ICM 7.6 – 7.6.4.4
  • IS 7.5 – 7.5.5.0
  • IOM 2.1 – 2.1.12.0
  • IOM 2.9 – 2.9.0.1
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