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Order Management Help
    19-Aug-2025
    Order Management Help / Getting Started
    General Search Options
    Document Properties
    Kbid
    40981P
    Added to KB
    19-Aug-2025
    Status
    online
    Product
    IOM 4.4
    Last Modified
    19-Aug-2025
    Public Access
    hidden
    Doc Type
    Order Management Help
    Document Link
    https://knowledge.intershop.com/kb/40981P
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    General Search Options

    The Order Management Tool executes an exact search for a given text. You can use the wildcard characters * and ? to extend the search results, where * replaces any zero or more characters, and ? replaces exactly one character. The wildcard search works for the most free-text fields, for details see Advanced Order Search, Advanced Product Search or Advanced Customer Search.

    Table 1. Search syntax options
    Search Expression Description
    word Executes an exact search for the given text.
    wo?d Executes a wildcard search where the question mark substitutes a single character. For example, searching for wo?d would produce word.
    wo*d Executes a wildcard search where the asterisk substitutes zero or more characters. For example, searching for wo*d would produce word and world.

    Search Results Overview

    The Order Management Tool offers several ways to make working with search results easier. This includes:

    Figure 1. Search result settings
    Search result settings
    1. Bulk operations for selected search results (order search only),
    2. Setting the number of results per page,
    3. Scrolling through the search results,
    4. Hiding or displaying additional columns for further information,
    5. Downloading the search results list as CSV file (only for order and customer search).
    Disclaimer

    The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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