Guide - The Intershop Commerce Insight (ICI) Dashboard

Introduction

This document replaces the outdated article with the ID 226N40 and the title The Intershop Commerce Insight (ICI) Dashboard.

The Intershop Commerce Insight (ICI) includes a Dashboard and the possibility to export and import Dashboards.

References

The ICI Dashboard

Getting Started

The ICIs Dashboard shows ICI reports directly after logging in. So the most important reports can be seen at a glance. The following steps describe how to choose the reports that should be displayed on the dashboard.
  1. Choose a report you want to see on the dashboard.
  2. Click the Add to Dashboard icon .
  3. Chose an existing Dashboard or chose New DashBoard, enter a short description and click Create.
  4. Click on Dashboards in the left navigation to see the dashboard.
  5. Repeat the steps for every report you want to see on the dashboard.

Configure a Dashboard

Dashboards can be configured in order to fit your needs.

  1. Click on Dashboards in the left navigation.
  2. Click on Dashboard Configuration in the top navigation. The dashboard's configuration is expanded.
  3. Now it is possible to change the name, size of the report, site context, auto refresh time, and whether the dashboard is the default dashboard.
  4. After changing any settings click the Set button.
  5. If there are more than one report you can change the arrangements of the reports using the arrow icons.

Import / Export of a Dashboard

As dashboards are unique for every user, there is the possibility to export and import them for sharing purposes.

  1. Click on Dashboards in the left navigation.
  2. Click on Dashboard Configuration in the top navigation. The dashboard's configuration is expanded.
  3. Click on the Export button.
  4. A file is saved to the computer.

The following steps describe how to import a dashboard

  1. Click on Dashboards in the left navigation.
  2. Click on Dashboard Configuration in the top navigation. The dashboard's configuration is expanded.
  3. Click on the Browse button to choose the file exported before.
  4. Choose Import into this board or Import into a newly created board.
  5. Click on the Import button.

Attached you find an example dashboard file which can be used for import. It contains three basic reports: Statistics per site, Top-level pipeline calls trend, and End user response time. Feel free to import and modify as you wish.

Disclaimer
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.
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