Guide - IOM 2.9 Migration of Customer E-mails

Table of Contents

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This guides notes all required migrations for the IOM customer e-mails.



Changed Root Folder for all E-mail Templates

The root folder for all e-mail templates was changed to var\templates.


  • A: old folder for customer email templates: var\velocity
  • B: new folder for customer mail templates: var\templates\mails_customers
  • C: proposed folder for operational mail templates: var\templates\mails_operations

Migration Steps

  1. Create folder B if it is not already available.
  2. Move all files from folder A to folder B.
  3. Delete folder A.
  4. Create folder C if it is not already available (optional).

Default Customer E-mail Templates

The default customer e-mail templates were moved from the deployment artifacts to var/templates/mails_customers.
Migration should not be necessary, if default names are not used for the naming of project templates.


The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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