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Public Release Note - Intershop Order Management 2.10

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1 Introduction

Welcome to Intershop Order Management 2.10!

Intershop Order Management is an Intershop Commerce Suite application that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of orders and payments. Intershop Order Management processes orders from multiple touch points (web shop, mobile shop, call center and more), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores and more), and tracks all order and payment transactions.

Intershop Order Management offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of Intershop Commerce Suite, it utilizes the suite's transaction, PIM and merchandising features.

Intershop Order Management (IOM) offers the possibility to tailor your business models as flexible and free as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.

1.1 Dependency Version Information

Intershop Order ManagementIntershop Commerce Management B2XIOM Connector

1.2 Glossary

APIApplication Programming Interface
FTPFile Transfer Protocol
GDPRGeneral Data Protection Regulation
ICMAbbreviation for Intershop Commerce Management
IOMAbbreviation for Intershop Order Management
IMPEXImport/ Export

Java Message Service

OMSAbbreviation for Order Management System, the technical name of the IOM
OMTAbbreviation for Order Management Tool , the graphical management tool of the IOM
RESTRepresentational State Transfer
SOAPSimple Object Access Protocol

2 General Information

3 Additional References

4 New Features and Enhancements

Improved Scalability and Changed Messaging Architecture

As of IOM the messaging architecture was changed. Java messages are no longer sent over network. Instead of it, each IOM server is handling JMS locally only. For frontend-servers to become able to handle messages locally, process-app now has to run on frontend-servers, too. This change has positive impact on operations:

  • It becomes easier to add or remove IOM server-nodes, as reconfiguration (update of property is.oms.jms.hostlist) on all IOM server-nodes is not necessary any longer.
  • Messages are now handled on frontend-servers, too, which improves scalability of IOM. Before, only the backend-server was able to handle messages.

More information can be found in Guide - Intershop Order Management - Technical Overview 2.10.

5 Setup & Configuration

For installation instructions please see:

Please note that the installation requires installed and preconfigured:

  • JDK 8
  • WildFly 9
  • Postgres 10

6 Interfaces

For a complete list of all interfaces please see Overview - IOM Interfaces.

6.1 Deprecations

6.2 Removals

7 Fixed Defects

8 Changelog


The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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