Welcome to Intershop Order Management 2.17!
Intershop Order Management is an Intershop Commerce Suite orders and payments. Intershop Order Management processes orders from multiple touch points (web shop, mobile shop, call center and more), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores and more), and tracks all order and payment transactions. that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of
Intershop Order Management offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of Intershop Commerce Suite, it utilizes the suite's transaction, PIM and merchandising features.
Intershop Order Management (IOM) offers the possibility to tailor your business models as flexible and free as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.
|Intershop Order Management||Intershop Commerce Management B2X||IOM Connector|
|API||Application Programming Interface|
|FTP||File Transfer Protocol|
|ICM||Abbreviation for Intershop Commerce Management|
|IOM||Abbreviation for Intershop Order Management|
|OMS||Abbreviation for Order Management System, the technical name of the IOM|
|OMT||Abbreviation for Order Management Tool , the graphical management tool of the IOM|
|REST||Representational State Transfer|
|SOAP||Simple Object Access Protocol|
The order search can now be extended to search for additional references in order to quickly find orders without having to provide the "standard" order number.
This is useful in case customers cannot provide the order number created by the webshop when they are calling in, but they can provide other references like an ERP-number.
See Cookbook - IOM Extending the OMT Order Search to Consider Additional Order References for more information.
To have complete insights to the stock of a product, the reserved stock, the blocked stock and the finally available stock were added to the product search results and the product detail page.
Next to the counts a visual bar is available, which shows the state of the stock at a glace.
The visibility of the columns at the product search result page is now configurable.
The online help was moved from the product to docs.intershop.com. With the centralized hosting, the online-help is always up-to-date.
Additional cleanup/ archiving tasks were added for selected database objects to keep costs for database storage and maintenance tasks as low as possible.
These objects are:
Please see Guide - Setup Intershop Order Management 2.17 | Persisted Platform Wide Properties, Reference - Database Jobs and Reference - IOM Quartz Jobs for more details.
Data of OrderSupplierEvaluation...DO are only required from creating the reservation until the order is assigned to a supplier. Therefore, a reasonable default to keep the data is 30 days. Later everything with an older modification date will be deleted.
The OMT application is sending internal REST requests to the IOM application-server. Therefore it is using the base URL that is stored as value for the cluster-property
is.oms.internal.base.rest.url. The default value of this property is
"http://localhost:8080". As long as the IOM application-server is using port 8080, this property can be used as is. If the IOM application-server is listening on another port than 8080, which is normally only the case if multiple IOM application-servers are running on one machine, the port-part of the property value has to be adapted, too.
In older IOM versions, these types of REST calls have used the value of the cluster-property
is.oms.jboss.base.url, which is containing the public URL of the IOM system.
With " - IOM-9856Getting issue details... STATUS " a new version is required. The specification can be found in the delivery doc/REST/ or at docs.intershop.com.
For more information also see Reference - IOM REST API.
The Inventory (ATP) REST service already existed, but was not yet published as a yaml file. The specification can be found in the delivery doc/REST/ or at docs.intershop.com.
For more information also see Reference - IOM REST API.
The distribution package that contains the binary distribution of Intershop Order Management 2.17 is available in the Product Calendar and only consists of this file:
For installation instructions please see:
Please note that the installation requires installed and preconfigured:
For a complete list of all interfaces please see Overview - IOM Interfaces.
|IOM-10007||Transmission UI: Stacktrace on screen when searching for payment transmissions|
|IOM-10003||Transmission UI cannot handle ReturnAnnouncementTransmissions|
|IOM-9996||Invalid Trigger on Postgres table DocumentDO|
|IOM-9995||Missing not null Constraint on "Shop2SupplierDO".active|
|IOM-9994||Disabled Shop2SupplierDO is ignored in ATP/Reservation API|
|IOM-9982||DatePicker used for delivery date behaves like a DateRangePicker|
|IOM-9958||Misspelled "Cancelation" at different places|
|IOM-9919||Custom decision beans don't work for Shop2Supplier2ApprovalTypeDefDO|
|IOM-9915||Stock gets blocked again after cancellations|
|IOM-9898||SOAP order service doesn't respect given order position numbers|
|IOM-9897||When sending a return label via OMT, the header of documents will be hidden|
|IOM-9889||Transmission search does not work after bulk action|
|IOM-9856||Order response API is missing backorder quantity and date|
|IOM-9838||Wrong logic while splitting the OrderPosDOs in OrderPosItemDOs can lead to negative quantities for the latter.|
|IOM-9826||Wrong handling of position discounts in credit notes|
|IOM-9822||SOAP order service v1.2 raises NPE instead of error message for a wrong address id|
|IOM-9769||Validation of response positions doesn't check for duplicates|
|IOM-9752||Position product link is not supported for known products in initial order status|
|IOM-9751||Reservation performance bottleneck with DOSE enabled|
|IOM-9747||Unhandled NPE at InvoicingDO|
|IOM-9743||Position Product Link not working for initial order status|
|IOM-9738||Performance issues because of the ReturnRequestService|
|IOM-9731||CreateOrderReturnPTBean uses hardcoded reduce reason|
|IOM-9723||Wrong splitting of order level promotions on order items|
|IOM-9713||Order details page slow loading time|
|IOM-9690||Typo in date form item of order search|
|IOM-9682||REST CORS preflight requests returns all options (RMA, GDPR, Communication, Transmissions, Order State)|
|IOM-9671||Return validation fails under specific circumstances if created in OMT|
|IOM-8137||Overflow of tables and column elements are not working in modals|
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.