Welcome to Intershop Order Management 2.14!
Intershop Order Management is an Intershop Commerce Suite orders and payments. Intershop Order Management processes orders from multiple touch points (web shop, mobile shop, call center and more), allocates them to multiple fulfillment solutions (fulfillment centers, drop-ship distributors, physical stores and more), and tracks all order and payment transactions. that is designed to combine omni-channel commerce processes into one system. It automates and streamlines the life cycle of
Intershop Order Management offers a centralized platform for managing distributed inventory, order, invoice and payment life cycles, and provides call center functionality, enabling real-time visibility into customers' purchasing behavior, stock levels, payments, and more. As part of Intershop Commerce Suite, it utilizes the suite's transaction, PIM and merchandising features.
Intershop Order Management (IOM) offers the possibility to tailor your business models as flexible and free as you need and depict them in your e-commerce environment. The order management system adjusts the order processing for various sales channels and suppliers and can be seamlessly integrated with existing components of your IT environment.
|Intershop Order Management||Intershop Commerce Management B2X||IOM Connector|
|API||Application Programming Interface|
|FTP||File Transfer Protocol|
|ICM||Abbreviation for Intershop Commerce Management|
|IOM||Abbreviation for Intershop Order Management|
|OMS||Abbreviation for Order Management System, the technical name of the IOM|
|OMT||Abbreviation for Order Management Tool , the graphical management tool of the IOM|
|REST||Representational State Transfer|
|SOAP||Simple Object Access Protocol|
Next to the REST-API for transmissions the OMT offers a section for searching now. Selecting at least a Type and a range of the creation date gives an overview and insights to transmissions.
The picture is showing that an e-mail with an attached invoice could not be sent to the customer. Clicking the question mark will display some more details.
Also, see Reference - IOM Transmission Statuses find out which processing statuses could be reached for the different transmission types. For more details about the transmission's REST-API see Overview - Intershop Order Management REST API.
The application server was updated to WildFly 17 and Java 11.0.3.
Also see the official announcement: https://wildfly.org/news/2019/06/10/WildFly17-Final-Released/.
The schedules for beans for import and export of articles and the export of orders and customers are now configurable using the database table ScheduleDO.
Additionally, the quartz job 'JOB_FRAMEWORK' was replaced with an internal Java-timer.
The REST-API for transmissions was extended by two new endpoints:
The specification can be found in the delivery doc/REST/intershop-order-management-transmission-1.1.yaml.
Also links to the transmissions are supported now in the responses.
The supplier evaluation rule to support cash on delivery is optional now (OrderSupplierEvaluationRuleDefDO id=7).
For installation instructions please see:
Please note that the installation requires installed and preconfigured:
|IOM-9293||Custom menu doesn't hook PowerBI|
|IOM-9291||Clicked menu items are not active if containing characters of regex|
|IOM-9241||OMT return reasons are displayed twice in RMA form|
|IOM-9240||Invoice template uses wrong number format|
|IOM-9220||Return label is only visible with permissions for OMS Internal Supplier|
|IOM-9216||NoSuchElementException due to race condition|
|IOM-9209||Incorrect order state determination after export failures #2|
|IOM-9202||NPE when trying to create a cancellation in OMT|
|IOM-9199||OMT doesn't offer DEF + INV return reasons in RMA form|
|IOM-9197||OrderProperties duplicated to ReturnAnnouncement|
|IOM-9179||NPE when searching for transmissions with transmissionResponseStatuses=NOT_AVAILABLE|
|IOM-9175||Missing version control on the Entity ScheduleDO|
|IOM-9158||Cannot connect via SFTP|
|IOM-9144||Order routing fails due to hardcoded CoD check|
|IOM-9140||Incorrect order state determination after export failures|
The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.